Auto Assigning Users in Lead Captures
You can now auto assign users and teams in the SETTINGS of a lead capture form. When a client fills out your lead capture form, if you have a team member or team set to auto assign, when that lead comes in, it will add to your admin account and auto-assign it to that user/team. Cuts out a lot of work for you!
When using conversation mode, before it took about 15 mins for the email reply to be logged after the client emailed back. We have now improved those speeds to about under a minute! :)