Rebecca Berg January 9th, 2018

Update: Few Updates

A few updates coming at you today!

1. Navigate to most recent email when clicking into an email stream. Before, on mobile especially, it was difficult if you had a long email thread to scroll through past replies to get to the new one. Now going to the email in Dubsado, in inbox or within the job or lead, it will scroll automatically directly to that newest reply.

2. If a recurring invoice has been selected to auto pay it will now show on the overall invoices tab within that job or lead.


3. In conversation mode, you now have the option to reply to all the original users you emailed in first email.

or you can uncheck it and keep it between just you and the main contact on the job.

Rebecca Berg January 8th, 2018

Update: Export ALL Client / Lead List

Other update coming at you today! We have added the ability to export the ENTIRE client or lead list instead of a page at a time!

To find the export, head to LEADS and at the top right EXPORT. OR ADDRESS BOOK and top right EXPORT.

Rebecca Berg January 8th, 2018

Update: Client Portal Updates

Updated some things in the client portal.

- Added the option to hide the welcome message
- Added the option to hide the logo
- Added the option to upload a mobile banner image so it is formatted how you'd like (proportions 700 x 200)
- Moved the portal options to its own tab in CURRENT BRAND SETTINGS

Rebecca Berg January 3rd, 2018

Update: Sharing Task Boards

Been excited for this update! You can now make your task boards public. This allows you to share the boards with clients in the portal or with your admins and users on your account.


How to edit settings

Only boards that are assigned to jobs or leads can be shared. To do it is simple! Once the board is added to that job or lead, click the little downward arrow and then EDIT PRIVACY SETTINGS. By default these boards are private and only YOU and your assigned teammates on the job.


Privacy Settings Options

When you edit the privacy settings, two options come up.

ADMIN & ASSIGNED USERS - The default. This is a private board that only you and your assigned teammates can view.
CLIENT PORTAL - This is a shared board with your clients. They will be able to see it in the portal. This will allow them to follow along with you and what you complete. Switching the task board to this setting will also allow them to edit and create tasks as well. Toggling settings for them is not a feature at this time. Great for collab-ing with your clients! Clients will not get an email when you assign them to a board.


Client Portal View

When you have the CLIENT PORTAL selected, the client does not get an alert. If they would like to view the board, they can login to the client portal and under DOCUMENTS of that job, the board will be there. Just send them their portal info!


Your view

You can view the status of a board under the job or lead so you always know what state a board is in.

Client Portals MUST be used to share boards with clients.

Hope you enjoy this update!

Rebecca Berg December 13th, 2017

Update: Auto Assigning Users in Lead Captures & Quick Inbox

Auto Assigning Users in Lead Captures

You can now auto assign users and teams in the SETTINGS of a lead capture form. When a client fills out your lead capture form, if you have a team member or team set to auto assign, when that lead comes in, it will add to your admin account and auto-assign it to that user/team. Cuts out a lot of work for you!


Quick Inbox

When using conversation mode, before it took about 15 mins for the email reply to be logged after the client emailed back. We have now improved those speeds to about under a minute! :)

Rebecca Berg December 6th, 2017

New Feature: Client Portal Banner Images

We have just released the update where you can add an IMAGE banner to your client portals instead of just a color. First things first, the size for the image is of the proportions 1800 x 200.

You can set a general portal banner image for all portals OR you can override that and create banner images that are client specific.

To upload your general portal banner image, head to CURRENT BRAND SETTINGS and in BRANDING you can upload your portal banner image here:


Once uploaded, it looks like this:


Now, if you did not want a general one and want client specific ones, you can override that and head to the ADDRESS BOOK on the client's profile and upload their image:

Remember, client portals are CLIENT specific so if you have multiple jobs for the client, there is only one client portal / banner image for them :) This is why the click specific banners are set in the address book. You cannot set client specific banners within a job...it can only be done in the address book.


We have made it so that the banner images fit screens of all size and will resize to fit it!

Rebecca Berg November 11th, 2017

Update: Invoice Title Variable

We have added the variable for to pull the invoice title! :)

Rebecca Berg November 1st, 2017

Update: Updated Text Editor and More

Updated Text Editor

Well, it is a highly anticipated update, but we have a new text editor in Dubsado. Now any past formatting issues are resolved. We put lots of time and love in this new editor...we hope that you enjoy!

New text editor is all over! But here is the new look:

For the font formatting, you click the little paper:




Smart fields have moved to under the smart field button:


With this new text editor everything should run smoother and more consistent with formatting of forms and emails :)

Formatting and Signature in Conversation Mode

Also with this update we have added the ability for conversation mode to have your signature and formatting options!

Rebecca Berg October 31st, 2017

New Feature: Inbox Mode

Since releasing conversation mode we thought it would be a helpful addition to have an "inbox" in Dubsado. This way as soon as you login, now you can see if you have new replies and respond in one place. We will be adding more to this feature in some coming updates as well! :)

We hope that you enjoy this update.

Rebecca Berg October 30th, 2017

Update: Removing Date on a Job

We have added the ability to easily remove a job date from the job or lead. Just hover over and click the X to remove it!